This Privacy Policy governs the manner in which The Water Project, Inc. collects, uses, maintains and discloses information collected from users (each, a "User") of the thewaterproject.org website ("Site") and donors (each, a "Donor") to the organization through any means (mail, phone, etc). This privacy policy applies to the Site and all products and services offered by The Water Project, Inc.
Personal identification information
We may collect personal identification information from users and/or donors in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, make a donation, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users and donors may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from users and donors only if they voluntarily submit such information to us. Users and donors can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
The Water Project, Inc. may collect and use user's and donor's personal information for the following purposes:Measuring our visitors
We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer. All of that information is anonymous – so we don’t know who you are; just that somebody visited our site.
Google Analytics
We use Google Analytics to track and analyze user behavior on our Site. Google Analytics collects information about your use of our Site, the pages you visit, and the actions you take. This information is used to analyze user behavior, improve our Site and services, and measure the effectiveness of our marketing campaigns.
To learn more about how Google collects and processes data, please visit https://policies.google.com/privacy.
Opt-Out
You can opt-out of Google Analytics by using the Google Analytics Opt-Out Browser Add-on, available at https://tools.google.com/dlpage/gaoptout/.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for users.
While we take great care to ensure any confidential information remains protected we cannot guarantee the security of data sent over the Internet.
Sharing your personal information
We do not sell, trade, or rent user's or donor's personal identification information to others.
We will not share or sell donor's information with anyone else, nor send donor mailings on behalf of other organizations.
Users and donors may additionally opt-out of any electronic marketing communications and/or mail from us at any time by using the "Unsubscribe" links in any of those correspondence, contacting us at 603-369-3858, or by emailing our support team.
We may share generic, aggregated, and anonymized demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.
Facebook, Twitter and other social networks
These services provide social buttons and similar features which we use on our website – such as the “Like” and “Tweet” buttons.
To do so we embed code that they provide and we do not control ourselves. To function, their buttons generally know if you’re logged in; for example Facebook use this to say “x of your friends like this”. We do not have any access to that information, nor can we control how those networks use it.
Social networks therefore could know that you’re viewing this website, if you use their services (that isn’t to say they do, but their policies may change).
Online payment
The Water Project uses Fundraise Up as an online donation platform. All donation data collected is subject to the provisions of the General Data Protection Regulation ("GDPR"), the California Consumer Privacy Act of 2018 (“CCPA”), and other applicable privacy laws. Non-Personal Information that is collected remains anonymous or non-personally identifiable. All Personally Identifiable Information (PII) is encrypted. Financial information such as banking information or credit card number, name, CVV code or date of expiration, is collected and stored by a third party payment processor. Financial information is not stored by Fundraise Up Inc.
When making a donation, information collected may include:
Contact and account information such as name, email address, physical address, location data, phone number, and social media information;
Technical information collected. Such information may include standard web log entries that contain IP address, cookies (first party, third party, session, persistent, and flash), web beacons, page URL and timestamp.
For more information, please see Fundraise Up Inc.’s Privacy Policy.
Changes to this privacy policy
The Water Project, Inc. has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
The Water Project, Inc.
P.O. Box 3353
Concord, NH 03302
603-369-3858
[email protected]
This document was last updated on March 2, 2023 - To update an analytics vendor and add a payment processor.